We are confident that you'll love your Plump It! products, so we are now offering a Love It! 30 Day Money Back Guarantee.

How do I get my money back?
Once you have completed your purchase you will be invited via your welcome email to accept our Love It! 30 Day Money Back Guarantee. 

To qualify, you must register your products via this form within 7 days of receipt of your order. 

If you're dissatisfied with the product, once registered via the form, you have 30 days from the day you received your order to email support@plump-it.com requesting a refund.

Our support team will check that you registered your guarantee within 7 days of receipt of your order, before requesting that you post your products back to our fulfilment centre. 

Once the product has been received by us at the fulfilment centre, the product costs will be refunded back to your original payment method within 14 days. 

First time customers
 
Please note that the  Love It! 30 Day Money Back Guarantee only applies to first time Plump It! customers. If this is your second+ order with Plump It! you will not qualify for this offer.

Refund
On receipt of your product back to our fulfilment centre, the product costs will be refunded in full back to your original payment method within 14 days. Please note that neither shipping costs nor the costs incurred to return your item to us will be refunded or covered. Duties, taxes and other customs fees are also non-refundable.

Official website orders only 
Our Love It! 30 Day Money Back Guarantee only applies to Plump It! products purchased directly through our website (www.plump-it.com). We cannot accept products purchased from a third-party retailer. 

Subscriptions
Please note that the 30 Day Money Back Guarantee does not apply to subscription orders.